Privacy Policy

01 Introduction

This Privacy Policy applies to agile-digital-solutions.com and to any personal information collected when you enquire about, purchase, or take part in our IT resourcing, training, consulting or software delivery services. We are an Australian-owned company and handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

02 Information we collect

We collect information that you provide directly, information generated as you use our services, and limited information from trusted third parties.

You provide to us

Contact details — name, email address, phone number, company and job title
Enquiry and project details you share through our contact or booking forms
Training enrolment information, including billing details for paid courses
Any documents, code samples or credentials you share with us as part of a consulting engagement

Collected automatically

Device and browser type, IP address and approximate location
Pages visited, referring site, and time spent on our website
Interactions with our emails, such as opens and link clicks

03 How we use it

To respond to enquiries and provide quotes for training, consulting or development work
To deliver, administer and improve the services you've engaged us for
To send project updates, invoices, and — where you've opted in — occasional news about new services or courses
To keep our website secure and understand how it's used, so we can improve it
To meet our legal, accounting and regulatory obligations in Australia

We never sell your personal information, and we only use it for the purposes described here or a purpose you've been separately told about.

04 Cookies & tracking

Our website uses cookies and similar technologies to remember your preferences, keep the site running smoothly, and understand aggregate visitor behaviour through analytics. You can disable cookies in your browser settings at any time; some parts of the site — such as the contact form — may not work as intended if you do.

05 Sharing & disclosure

We disclose personal information only in the following circumstances:

To trusted service providers who host our website, process payments, or support our training platform — bound by confidentiality obligations
To cloud and software vendors strictly where required to deliver a project you've engaged us for
Where required by Australian law, court order, or to protect our legal rights
As part of a business transfer, merger or acquisition, with notice to you where practical

06 Data security

We apply industry-standard technical and organisational safeguards — including encryption in transit, access controls and regular review of our systems — to protect personal information from misuse, loss and unauthorised access. No online system is completely secure, so we encourage you to also take care when sharing sensitive information with us.

07 Data retention

We keep personal information only as long as needed for the purposes it was collected for, including to satisfy legal, accounting or reporting requirements. Enquiry details that don't turn into an engagement are typically deleted after 24 months of inactivity.

08 Your rights

Under the Privacy Act, you have the right to:

Ask what personal information we hold about you and how it's used
Request corrections to inaccurate or outdated information
Withdraw consent to marketing communications at any time
Lodge a complaint with us, or with the Office of the Australian Information Commissioner (OAIC), if you believe we've mishandled your information

09 Children's privacy

Our services are directed at businesses and working professionals. We do not knowingly collect personal information from anyone under 16, and we ask that individuals under that age not submit information through our website.

10 Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will always reflect the most recent revision, and material changes will be flagged on our website.

11 Contact us

If you have questions about this Privacy Policy or want to exercise any of the rights above, reach out — we typically respond within one business day.